Terms of Use

Last updated: November 11, 2026

Welcome to About.chat, operated by Redirect Ventures, Inc. ("we," "us," "our"). These Terms of Use cover the about.chat website and the About.chat app, which you use to set up and run a messaging assistant for your business (together, the "service").

1. Acceptance of Terms

By using the service, you accept and agree to be bound by these Terms of Use and ourPrivacy Policy. If you do not agree, please do not use the service.

2. Description of Service

We build an automated assistant from your website and the information you give us, and let you try it on your own phone. If you submit your business, we submit it to Google and the mobile carriers for approval and launch. Approval is up to them, and we can't promise it or say how long it will take. About.chat is an independent company. It isn't affiliated with or endorsed by Google. Content on our website, including the example conversations shown, is illustrative of the service's behavior.

3. Early Access

During the early-access pilot, the service is invitation-only and free of charge. We'll tell you before any of that changes, and you can cancel instead. Requesting an invitation does not create a contract.

4. Your Responsibilities

You confirm that you're authorized to act for the business, and that what you give us is accurate, including your legal name, tax ID and brand contact.

You're responsible for checking what your assistant knows. It answers from your information, and it can make mistakes. Don't rely on it for anything medical, legal or safety-related.

You won't use the service to send marketing or unsolicited messages, or for anything unlawful.

5. What Reviewers and Carriers See

To launch your assistant, we share your business details and contact with Google and the carriers. They may contact your brand contact directly.

Once created, a business's messaging listing on Google can be archived, but can't be deleted. Your brand details lock once they're submitted for verification.

6. Your Google Business Profile

Google Business Profile is a free service from Google. Connecting yours to About.chat is optional, and we don't charge for the profile itself.

You connect it by adding us as a manager, which is your written consent for us to read it. You remain the owner at all times. We read your profile to keep your assistant current. We don't edit it, and we won't make any change to it unless you ask us to in writing.

You can remove us whenever you like in your profile's settings, or ask us to, and we'll remove our access within 7 business days. Google explains what to expect in itsnotice on working with a third party. We can't promise how or whether your business appears on Google Search or Maps.

7. Cancelling

You can cancel at any time, and we'll switch your assistant off and remove our access to your Google Business Profile, if you connected it. We keep consent records and an activity log after you cancel, and delete your legal details after a retention period.

8. Intellectual Property

All content on our website — including text, design, logos, and code — is owned by Redirect Ventures, Inc. or used under license. Business names used in example conversations are fictional.

9. User Conduct

You agree not to: use the service for any unlawful purpose; attempt to gain unauthorized access to our systems; submit false or misleading information; or interfere with the operation of the service.

10. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that it will be uninterrupted, error-free, or free of harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, Redirect Ventures, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

12. Changes to Terms

We may update these Terms of Use from time to time. Continued use of the service after changes constitutes acceptance of the modified terms.

13. Contact

For questions about these Terms, contact us at legal@about.chat. For help with your account, email support@about.chat.