About.chatAbout.chat › About
About us
About.chat gives local businesses an AI messaging assistant. We build it from the business's own website, and it answers customers' messages in seconds, with the real hours, menu, services, prices, directions and policies.
- Name
- About.chat, said “about dot chat”. Also written About Chat. Earlier Aboutchat, at aboutchat.ai.
- Website
- about.chat
- What we make
- An AI assistant that answers a local business's customers by message, over RCS.
- Who it's for
- Local businesses with a website, in the United States for now: restaurants, salons, skincare studios, auto glass and auto repair shops, home services, gyms, shops, florists and more.
- Price
- Free during the pilot, with no contract.
- Company
- A Redirect Ventures company, operated by Redirect Ventures Inc.
- Contact
- hello@about.chat
- linkedin.com/company/aboutchat
What About.chat does
People message businesses the way they message each other, and most local businesses can't answer every message the moment it arrives. About.chat answers for them.
- You give us your website. We read what you already publish: hours, address and directions, menu, services and prices, policies and your FAQ.
- You check what your assistant learned. Fix anything that's off, fill anything missing, then message it from your own phone, the way a customer would.
- We take it live. Brand verification and carrier approval are our job. Customers then reach you in their phone's own messaging app, with your name and logo on the conversation.
Customers start from the Message button on your Google listing, where Google offers it, or from the link and QR code we give you for your door, your receipts and your website. The assistant answers only from your information. When it isn't sure, it says so and offers your phone number. Your customers message first, and it doesn't send marketing.
The channel is RCS business messaging, the upgrade to text messaging that's built into the messaging app on Android phones and iPhones. There's more on how customers find you in messaging on your Google listing.
Is it About.chat, About Chat or Aboutchat?
About.chat, at about.chat: the name is the address. Say it “about dot chat”. If you heard it said aloud and went looking for “About Chat” or “Aboutchat”, this is the place.
We used to be called Aboutchat, at aboutchat.ai. That address still works and brings you here, as do aboutchatai.com and aboutdotchat.com.
Business owners sign in at app.about.chat. We're not connected to other products with similar names.
Who is behind it
About.chat is a Redirect Ventures company, operated by Redirect Ventures Inc. Redirect Ventures is a venture studio for business messaging and conversational AI.
Carriers, platforms and partners
We're working on one thing: getting independent local businesses onto RCS, each with a verified sender and an assistant that answers from the business's own facts. Every conversation starts with a customer messaging the business. If you work at a carrier, a messaging provider, Google, or a company that serves local businesses, and you want to compare notes on RCS for local business, write to hello@about.chat.
Contact
Questions, press and partnerships: hello@about.chat. Our Privacy Policy and Terms of Use cover this website and the app.