Privacy Policy

Last updated: November 11, 2026

This Privacy Policy describes how Redirect Ventures, Inc. ("we," "us") collects, uses, and shares information when you visit about.chat (the "Site") or use the About.chat app as a business owner.

Information We Collect on the Site

Automatically collected: We use Google Analytics 4 to collect anonymous usage data including pages visited, time on site, device type, and general geographic location. This data is aggregated and cannot identify you personally.

Cookies: We use essential cookies for site functionality and analytics cookies (Google Analytics). You can disable cookies in your browser settings.

Early-access requests: If you request an invitation for your business, we collect the information you provide, such as your business name and website. We use it to contact your business about the service.

Information We Collect in the App

Your Google account's name, email address and ID, when you sign in.

Your business's website and details, including what we read from your public website and what you enter.

Your mobile number, if you try the assistant on your phone.

If you submit for launch: your legal business name, tax ID (EIN) and a brand contact's name, title and email. We encrypt the EIN.

Records of when you accepted our terms, and a log of actions taken on your account.

Your Google Business Profile

Connecting your Google Business Profile is optional. You connect it by adding us as a manager on the profile, and you stay its owner. Google has no read-only role, so a manager is able to edit a profile. We only read yours: your business name, categories, address, phone number, website, hours and special hours, services and attributes. We don't edit your profile, reply to reviews or change its settings.

We use what we read only to keep your own assistant's answers current. We don't sell it, share it with other businesses, or compare your profile's information with another customer's.

You can remove us at any time in your profile's settings, under People and access. If you ask us at support@about.chat, we'll remove our access within 7 business days. When we no longer have access, we stop reading your profile.

How We Use Information

We use information to set up and run your assistant, to take it through approval, to contact you about it, to run and secure the service, to follow up on requests you submit, to improve our websites, and to generate aggregate statistics about how the Site is used. We don't sell your information.

Who We Share It With

Google and mobile carriers, to verify and launch your assistant. Service providers who run the assistant, host our systems and send our email, under contracts limiting their use of it.

Google Analytics: We use GA4 for website analytics. Google's privacy policy applies to data collected by their service.

Your Customers' Messages

Conversations with your assistant are stored by our service providers so that it can work and so that you can review them. Records of conversations are kept for up to 90 days. Photos customers send may be stored for up to 30 days and processed automatically.

How Long We Keep It

While your account is active, then as described in our Terms of Use. Consent records and activity logs are kept after cancellation. Requests made on the Site are stored with a hosted database provider. Analytics data is processed by Google.

Your Rights

You can see and change your business details in the app. You can opt out of Google Analytics using Google's browser add-on, and disable cookies in your browser. You can ask us for a copy or deletion of your information by emailing privacy@about.chat.

Children's Privacy

Our sites are not directed at children under 13. We do not knowingly collect information from children.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy inquiries, contact privacy@about.chat.